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They say “the smallest act of kindness is worth more than the grandest intention.” What are these small acts of kindness? They include messaging your customers and potential team members to say “hello” or texting our current team members to offer an inspirational quote or a few words of wisdom. We know we should connect […]

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Did you know that 80% of sales occur between the seventh and tenth follow-up? Although you may be nodding your head and saying, “Yeah, I already know that,” are you following up that many times? If you’re not, you’re not alone. Most people stop following up after the third or fourth time. After all, they […]

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Leading a successful business feels awesome; but getting there takes a lot of work and enough coffee to float a luxury yacht. The good news is, when service is at the heart of your business and you spend your time connecting with and helping those you care about, it’s a much more enjoyable process. Even […]

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Why you need to stop asking for referrals Did you know the vast majority of business—close to 80%–is done because of a personal recommendation (or referral)? It’s kind of a mind-numbing statistic because I’m guessing that 80% of your new business isn’t coming from your existing customers.  Have you wondered why not? Fact 1: The […]

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As a Beachbody Coach, you’ve probably had countless people tell you how inspiring you are to them. Have you ever wondered what it is about you that is inspiring? Is it the 50-pound weight-loss goal you achieved? The new car you paid for with cash? Fabulous vacations? No way! People aren’t inspired by an achievement. […]

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